Privacy Policy

Effective Date: 19/07/2024

1. Introduction

Koeberg Industrial Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.koeberg-is.co.za and use our services. We adhere to the Protection of Personal Information Act of 2013 (POPI Act) to ensure that your personal information is handled with the utmost care.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, company information, shipping address.

Methods of Collection: Information is collected through website forms and cookies.

3. Use of Information

We use the collected information to:

Process orders and deliver products and services.

Communicate with you about your orders, account, or updates.

Improve our website and services based on user feedback.

4. Third-Party Services

We use third-party services to assist with:

Payment Processing: To handle transactions securely.

Analytics: To understand how our website is used and improve user experience.

We do not store financial information from our clients.

5. Data Storage and Security

We use domain security services to protect your information. While we take reasonable measures to safeguard your data, we cannot guarantee complete security against all potential threats.

6. User Rights and Choices

You have the right to:

Access and view your personal information.

Edit your personal information through your account dashboard.

Request the correction or deletion of your personal information at any time

7. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: admin@koeberg-is.co.za

Phone: 0872654584

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website. You are encouraged to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Compliance

This Privacy Policy is designed to comply with the Protection of Personal Information Act of 2013 (POPI Act). If you believe that your rights under the POPI Act have been violated, please contact us using the contact information provided.

Feel free to let me know if there’s anything else you need!